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Privacy Policy

Privacy Policy

How Delta Chase collects, uses, and protects your personal information.

Last Updated: August 29, 2026

At Delta Chase, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your information when you visit or use our website.

1. Information We Collect

When you contact us, submit an enquiry, or use our services, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • City or location
  • Employment or business information
  • Income-related information
  • Loan requirements
  • Other information voluntarily provided through forms, calls, WhatsApp, email, or other communication channels

We only request information that is reasonably necessary for responding to your enquiry or providing our services.

2. How We Use Your Information

We may use the information collected to:

  • Respond to your enquiries and requests.
  • Understand your loan or financial requirements.
  • Provide information about our services.
  • Assist with loan or financial service enquiries.
  • Communicate with you regarding your enquiry.
  • Improve our website, services, and customer experience.
  • Maintain internal records.
  • Comply with applicable legal and regulatory requirements.

3. Communication

By submitting your contact information through our website, you may be contacted by Delta Chase regarding your enquiry or requested services.

Depending on your enquiry and applicable arrangements, communication may take place through phone calls, SMS, WhatsApp, email, or other appropriate communication channels.

You may request that we stop sending non-essential promotional communications.

4. Sharing of Information

We do not intend to sell your personal information.

Where necessary to respond to your enquiry or provide a requested service, information may be shared with relevant banks, NBFCs, financial institutions, lending partners, service providers, or professional advisers, subject to applicable law and the purpose for which the information was collected.

We may also disclose information where required by law, legal process, government authority, or regulatory requirement.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and enhance user experience.

Cookies may help us understand how visitors interact with our website.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

Our website may use third-party services such as website analytics, hosting, communication tools, advertising platforms, or embedded services.

These third parties may collect or process information according to their own privacy policies.

Delta Chase does not control the privacy practices of third-party websites or services.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, maintain business records, resolve disputes, or comply with applicable legal and regulatory obligations.

9. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also contact us if you wish to withdraw consent or opt out of certain communications, subject to legal or contractual requirements.

10. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

11. External Links

Our website may contain links or references to third-party websites.

We are not responsible for the privacy practices, content, security, or policies of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements.

Any updated Privacy Policy will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Delta Chase

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

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